Tag: kpi
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The “Black Hole” of Shipment Visibility
The “Black Hole” of Shipment Visibility Every Nigerian e-commerce manager knows the feeling: orders leave your warehouse, then vanish into a black hole. Customers call asking, “Where is my package?” You scramble for courier updates, burn hours on manual follow-ups, and sometimes lose the sale entirely. The cost? Missed SLAs, chargebacks, and reputation damage that…
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Top E-commerce Tools — As a Nigerian Fashion Seller
Top E-commerce Tools — As a Nigerian Fashion Seller Introduction: Why Your Tools Determine Your Sales Running a fashion business in Nigeria is no joke — from suppliers delaying fabrics, to customers ghosting after asking “is this available?” on Instagram, to the stress of deliveries. The difference between thriving and struggling often comes down to…
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Poor Digital Reputation Management
Poor Digital Reputation Management: Why It Happens & What To Do Next Poor digital reputation management is rarely a one-off problem. It starts small — an unanswered review, a frustrated tweet — and then compounds into lost deals, hiring headaches, and longer sales cycles. For software companies, where trust is currency and procurement teams probe…
Building Digital Excellence 